Privacy Policy

Privacy Policy

Nurture Harmonics | Nurturescape

Last updated: 11 November 2026

At Nurture Harmonics, we believe that trust, care and respect are at the heart of every relationship. This includes the way we look after your personal information.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, enquire about our training, purchase a course, participate in our programmes or become part of our practitioner community.

1. Who we are

Nurture Harmonics is operated by Gayle Berry trading as Nurturescape.

Business address: 17 Spindrift Way, Wivenhoe, Colchester, CO7 9GW, United Kingdom.

Privacy contact: [Insert business email address]

For the purposes of UK data protection law, Gayle Berry trading as Nurturescape is the data controller for personal information collected through Nurture Harmonics, except where another organisation is expressly identified as the controller.

2. Information we collect

Depending on how you interact with us, we may collect:

  • Your name, email address, telephone number and billing details.

  • Information you provide when enquiring about or enrolling in training.

  • Payment and transaction records, including information supplied by our payment providers.

  • Details of your training participation, progress, assessments and certification.

  • Communications you send to us, including enquiries, feedback and complaints.

  • Your marketing preferences.

  • Technical information, such as your IP address, browser type and website activity, where collected through our website systems.

We may also receive information you voluntarily share during training. We ask that you do not send sensitive personal information unless it is genuinely necessary.

3. How we use your information

We use personal information to:

  • Respond to your questions and enquiries.

  • Process course registrations and payments.

  • Provide training, educational resources and learner support.

  • Maintain training, certification and practitioner licence records.

  • Communicate important information about your course or membership.

  • Manage our business, accounting and legal responsibilities.

  • Improve our website, training and customer experience.

  • Send relevant marketing communications where permitted by law.

4. Our lawful bases

Under UK GDPR, we rely on the following lawful bases where appropriate:

Contract: To process enrolments, provide training and fulfil our agreements with you.

Legal obligation: To comply with applicable accounting, tax and other legal requirements.

Legitimate interests: To administer and improve our business, maintain appropriate records, protect our services and respond to enquiries, where these interests are not overridden by your rights.

Consent: Where consent is required, including certain marketing activities and non-essential website cookies.

We will identify an appropriate lawful basis before processing personal information and will not rely on consent where another basis is more appropriate.

5. Marketing communications

If you subscribe to our updates or otherwise lawfully receive marketing communications, we may share news about training, professional development, events and resources.

You can unsubscribe from marketing emails at any time using the link provided or by contacting us.

Unsubscribing from marketing will not prevent us from sending essential communications about training or purchases.

6. Sharing your information

We may share personal information with trusted service providers who help us operate our business, such as:

  • Website and hosting providers.

  • Learning platforms.

  • Payment processors.

  • Email and communication services.

  • Accounting and administrative services.

We may also disclose information where legally required.

We do not sell personal information to advertisers.

Where service providers process information on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place.

7. International transfers

Some of our technology providers may process personal information outside the United Kingdom.

Where international transfers take place, we will use appropriate safeguards required by applicable data protection law, including adequacy arrangements or approved contractual safeguards where necessary.

8. How long we retain information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, tax, contractual and legitimate business requirements.

Financial records will normally be retained for at least the period required under applicable UK tax law.

Training and certification records may be retained for longer where necessary to verify qualifications or manage practitioner licensing.

Marketing information is retained in accordance with our marketing practices and applicable law.

9. Your rights

Depending on the circumstances, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of information.

  • Restrict or object to certain processing.

  • Request transfer of eligible information.

  • Withdraw consent where consent is our lawful basis.

To exercise your rights, please contact [insert email].

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

10. Keeping your information safe

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss and disclosure.

No internet-based system can guarantee absolute security, but we work to maintain appropriate protections.

11. Children's information

Our training and website are primarily intended for adults.

We do not intentionally collect children's personal information directly through our website unless there is a specific, lawful and appropriately explained reason.

Where practitioners share case examples or learning experiences involving families, identifying information should not be disclosed without a suitable lawful basis and appropriate safeguards.

12. Cookies

Our website may use cookies and similar technologies.

Please refer to our Cookie Policy for further information about the technologies used and the choices available to you.

13. Changes to this policy

We may update this Privacy Policy to reflect changes in our services, technology or legal obligations.

The latest version will be available on our website.

14. Contact us

For questions about this Privacy Policy or your personal information, please contact:

Gayle Berry trading as Nurturescape
Nurture Harmonics
17 Spindrift Way
Wivenhoe, Colchester
CO7 9GW
United Kingdom

Email: [Insert business email address]