Cancellation & Refund Policy

Nurture Harmonics

Last updated: 11 November 2026

We understand that circumstances can change, and we want you to feel informed and supported when making a decision to train with us.

This policy explains your cancellation and refund rights.

1. Your legal rights

If you purchase training online as a consumer, you will generally have a statutory right to cancel within 14 days of entering into the contract, subject to the applicable legal rules and exceptions.

Different rules may apply to services, digital content and packages containing both.

Nothing in this policy removes your statutory rights.

2. Digital content

Our training may include prerecorded lessons, downloadable manuals and digital sound recordings.

Where digital content is supplied immediately, your statutory cancellation rights may be affected only if the necessary legal conditions are satisfied.

These include obtaining the required express consent and acknowledgement and providing the required confirmation.

Agreement to general terms alone does not automatically remove cancellation rights.

3. Live teaching and services

Where a course includes live teaching or other services, the relevant service cancellation rules apply.

If you expressly request that services begin during the statutory cancellation period and subsequently cancel, you may be required to pay a proportionate amount for services already supplied, where legally permitted.

4. How to request cancellation

Please email gayle@iamgayleberry.com with your name, course title, purchase date and a clear statement that you wish to cancel.

You may use the cancellation form below, but you do not have to.

5. Refunds

Where a refund is legally due, we will process it without undue delay and within the applicable statutory deadline, normally within 14 days of receiving your cancellation notice.

Refunds will generally be issued using the original payment method unless otherwise agreed.

6. Instalment plans

If you choose an instalment plan, you agree to the payment schedule presented at checkout.

A decision to stop participating does not automatically terminate the payment agreement.

All payment obligations remain subject to applicable cancellation rights, consumer protections and contractual remedies.

7. If we cancel training

If we cancel training or cannot provide the agreed service, we will offer the remedies required by law.

8. Faulty content or services

You retain your legal rights if digital content is faulty or services are not provided with reasonable care and skill.

9. Practitioner licences

Annual practitioner licence arrangements, including renewal and cancellation conditions, are governed by the applicable Practitioner Licence Agreement.

10. Model cancellation form

To: Gayle Berry trading as Nurturescape

Email: gayle@iamgayleberry.com

I hereby give notice that I wish to cancel my contract for the following training:

Course:

Order date:

Name:

Address:

Date:

11. Contact

Gayle Berry trading as Nurturescape
17 Spindrift Way, Wivenhoe, Colchester, CO7 9GW, United Kingdom

Email: gayle@iamgayleberry.com